What
components are covered?
All
of the components listed below are covered under the contracts described
on this website:
ENGINE - Cylinder block,
cylinder heads, and all internal parts. Manifolds, valve train and
covers, and flywheel. Camshaft and timing drive components. Oil
pump and oil pan. Cylinder head and intake manifold gaskets are
covered for coolant leaks only.
TRANSMISSION - Case and all internal parts. Torque
converter and converter housing.
DIFFERENTIAL - Front or rear differential housing
and all internal parts. Drive shaft and universal joints. Front
axle joints are covered only on four wheel drive vehicles. Transfer
case on four wheel drive vehicles and all internal parts.
COOLING SYSTEM - Fan and fan clutch. Electric radiator
fan motor, water pump.
STEERING - Steering gear, rack and pinion assembly,
and all internal parts. Power steering cooler and lines.
SUSPENSION - Springs, control arms, and ball joints.
BRAKES - All brake components, including all components
of the anti-lock brake system, except linings, pads, rotors, and
drums.
ELECTRICAL - Alternator, voltage regulator, windshield
wiper motor and starter motor.
RENTAL CAR - Twenty five dollars per eight hours
of authorized flat rate time to repair or replace a covered component
with a maximum of two hundred and fifty dollars.
TOWING - If your vehicle must be towed because
a covered component has failed, towing to the nearest qualified
repair center is covered up to a maximum of fifty dollars.
LABOR - Labor charges are based on industry accepted
flat rates to repair or replace a covered component.
In
addition, the Genesis and Platinum Service Contracts cover:
AIR
CONDITIONING - Compressor, compressor clutch, clutch coil,
evaporator and condenser on vehicles with factory installed air
conditioning originally equipped with R134a.
The
Platinum Service Contract covers additional electrical systems including
:
Power
window motors, power seat motors, and power door lock actuators.
The Platinum Service Contract also covers front constant velocity
joints on front wheel drive vehicles.
Do
I need to cancel my contract in writing?
Yes, please contact Customer
Service.
My
contract has expired. Can I get a new one?
There is no provision for reinstating
a lapsed contract.
I
am a Penn Warranty dealership. How can I contact my representative?
By calling Penn Warranty at (800)
356-9441 or Secured Capital Management at (800) 292-2750, or click
HERE to send an
email.
As
a Penn Warranty authorized dealer, can I cover an over-mileage vehicle?
Penn Warranty has specified coverable mileage up to 150,000 miles with the exception of Genesis service contracts which have a mileage limit of 125,000 miles (unless given previous authorization). Please call Penn Warranty Customer Service at (800) 356-9441 or Secured Capital Management Customer Service at (800) 292-2750. |